Hello Roger,
We are sorry that AVG is detecting a link as threat and unable to work with it. Please reply back with the screenshot of the AVG threat detection window that informed the starovencleaning link as threat, so that we can check and assist you better. Please use this link to create a screenshot http://avgread.me/1aZxsAV .
Thank you.
My AVG detects malware on the website www.starovencleaning.co.uk and says it has moved the infected file to Quarantine, but when I open Quarantine there are no files there.
This happens whatever browser I use. The hosting company for www.starovencleaning.co.uk says there is no malware on the website but I think something is wrong there.
Can anyone explain?
Roger,
Thank you for providing screenshot. We request you to repair the AVG Free Anti virus program by following the instructions below and check if issue persists. Here are the instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG Protection in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
After repairing AVG Free Anti virus, please restart your PC, disable AVG using this link http://avgread.me/1GnMD3N and check if you are able to access that Weblink without issues.
Please check the status of the issue and get back to us. So that we will assist you further.
Thank you.
Roger, Your screenshots are visible on the Community!
AVG Guru
Here's the screenshot - above a message saying
The connecttion to the server was reset…