Malware detected in Android System

Hi Jon,

Please accept our apologies for the inconvenience caused.
This was a false detection & our developers has already fixed it by whitelisting the specific file.
In this regard, we'd suggest you to ensure that your device is connected to internet, check for update (Open AVG program - Menu - Settings - Updates - Check for update - Restart device after successful update) & let us know if it helps.

My AVG scan of my cellphone revealed an issue that there is malware in the Android System it cannot remove. It gave me an ID#, but no other info, and nothing happens upon clicking "resolve". Now what? How can I get rid of this malware without wiping out my cell?

Hi Jon,

Please accept our apologies for the inconvenience caused.
This was a false detection & our developers has already fixed it by whitelisting the specific file.
In this regard, we'd suggest you to ensure that your device is connected to internet, check for update (Open AVG program - Menu - Settings - Updates - Check for update - Restart device after successful update) & let us know if it helps.