Hi Midhun,
Thank you very much for coming back to me so quickly and for your help
I have received the following notification but cannot seem to do anything about it. I click "resolve" and it takes me to the Android system app, but there's nothing I can do when I get there
Malware detected
Android system contains
malware that could harm your
device. It is installed in the
system partition and cannot
be uninstalled. Instead, you
must deactivate the app from
system settings.
Detection ID: 049de552bec2
Thank you for updating the status, Kathryn.
Glad to hear that your issue has been resolved.
Feel free to contact us if you need any assistance with AVG.
We'd be happy to help you. Have a great day!
Hi Kathryn,
Please accept our apologies for the inconvenience caused.
This was a false detection made by AVG and it has been disabled now.
We request you update the program or restart your device and check if the issue persists.
Thank you for understand in advance. Keep us updated.
You're welcome, Kathryn.
Have you restarted your mobile and checked for the issue?
Does the threat pop-up still persist?
Awaiting your response.
Hi Midhun,
I have, and I've done a fresh scan, and everything looks to be fine now. Thank you again.
Kathryn
Hi Midhun,
Thank you very much for coming back to me so quickly and for your help