Malware removal

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Hi Michael,
Unfortunately no security solution can provide with 100% detection rate.
If you have access to any suspicious files, we would like to kindly ask you to provide us with them as described in http://kb.avg.com/articles/en_US/How_to/How-to-report-a-false-incorrect-detection/.
Thanks

1

Hi,
I have been getting a Windows popup telling me that I am running a non-genuine version of Windows. My Windows is genuine. Microsoft techs, at the 3rd attempt, pointed out that I had many malware files on my computer. I ran their free malware-removal tool, which seemed to do the trick - my computer speeded up and I have only had one recurrance of the non-genuine window popup. However, I would like to know if AVG Internet security has any malware removal features I was not aware of.

Thanks,

Mike

2

Hi Michael,
Unfortunately no security solution can provide with 100% detection rate.
If you have access to any suspicious files, we would like to kindly ask you to provide us with them as described in http://kb.avg.com/articles/en_US/How_to/How-to-report-a-false-incorrect-detection/.
Thanks