I keep getting pop-up telling me that a threat has been detected and successfully quarantined and advising to do a scan to check no other virus is present. This I have done but the same pop-up keeps returning every time I change pages or begin to scroll.
I am using a paid-up version of AVG not the free one
Clive,
We are aware of it, this might be a false positive. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of the popup you received to check and assist you further?
Thank you for the screenshot.
It is necessary to analyze the root cause. Hence, I have sent an email instruction on how to get connected with additional support.
Please follow the steps provided in the email and get connected to get further assistance.
If the email is not found in inbox do check in spam and junk folders.
Clive,
We are aware of it, this might be a false positive. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of the popup you received to check and assist you further?