Mastercard deductions

Hello terry,

We regret the inconvenience caused. We'll check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.

On the 9th April 2020 the sum of 109.99 Euro's was deducted from my mastercard account, I have not used AVG since 2018 when my subscription expired. I did not authorise this deduction. could you please refund  the amount soonest. looking on your web page this seems to have been done to numerous people, please sort it out.
Mr T Warrington

Hello terry,

We regret the inconvenience caused. We'll check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.