Mauvaise installation ou activation?

AVG Protection
4

Hello Jean,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, request you to specify your query in English.
Thank you.

2

Jean, This Community is basically English language… Query translation…
[French to English]
Incorrect installation or activation?
1 - I do not speak English (there are translators to see the content)
2 - You have debited me from 29.99 euros on my account on 10/02/2017 for the update of TuneUp, except every time I restart my computer, I have a message that tells me that my software Is no longer active. What to do ??
3 - Do you have a solution for a humble non-computer user ??
AVG Guru

5

Jean, This Community is basically English language… Query translation…
[French to English]
Incorrect installation or activation?
1 - I do not speak English (there are translators to see the content)
2 - You have debited me from 29.99 euros on my account on 10/02/2017 for the update of TuneUp, except every time I restart my computer, I have a message that tells me that my software Is no longer active. What to do ??
3 - Do you have a solution for a humble non-computer user ??
AVG Guru

1

1 - Je ne parle pas anglais.(il y a des traducteurs pour voir le contenu)
2 - Vous m'avez débité de 29,99 euros sur mon compte le 10/02/2017 pour la mise à jour de TuneUp, hors chaque fois que je relance mon ordinateur, j'ai un message qui m'indique que mon logiciel n'est plus activé.  Que faire ??
3 - Avez-vous une solution pour un humble utilisateur non informaticien ??

3

Hello Jean,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, request you to specify your query in English.
Thank you.