Maximum connections reached

Hello Stephen,

Please accept our sincere apologies.
We've received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
Your patience is much appreciated in this regard. Thank you for understanding.

I have an account for 5 devices on VPN but am now getting a Maximum message on only two devices. What sort of company selling services doesn't have a customer service team I can talk to about this?!!

Hello Stephen,

Please accept our sincere apologies.
We've received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
Your patience is much appreciated in this regard. Thank you for understanding.