Hello John,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We are glad to clarify you.
We've become aware of an email scam campaign purporting to be from our sales team. The emails claim that the recipient’s subscription has been renewed.
The fake invoice contains a US phone number and encourages the recipient to call with “any Queries or Question as such.”
This appears to be a phishing attempt. The sender is using a fake AVG email receipt that did not come from our system.
Please note that emails from AVG will only be from an AVG domain, like avast.com or avg.com.
We'd suggest you block the sender, report it as spam, and do not click on any links provided in the email (I hope you have not already).
I hope this helps and clears the situation. Please let us know if you have any questions or concerns. We're here to help at all times. Stay safe!
Hello John,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We are glad to clarify you.
We've become aware of an email scam campaign purporting to be from our sales team. The emails claim that the recipient’s subscription has been renewed.
The fake invoice contains a US phone number and encourages the recipient to call with “any Queries or Question as such.”
This appears to be a phishing attempt. The sender is using a fake AVG email receipt that did not come from our system.
Please note that emails from AVG will only be from an AVG domain, like avast.com or avg.com.
We'd suggest you block the sender, report it as spam, and do not click on any links provided in the email (I hope you have not already).
I hope this helps and clears the situation. Please let us know if you have any questions or concerns. We're here to help at all times. Stay safe!