Cristian Fiorotto
Still no answer for my AR$ 25
I feel swindled by AVG, neither DIGITALRIVER nor AVG takes care of this.
I enter the card numbers into an AVG application and they become responsible.
I'm really trusting the security of my PC in these people? is this serious?
I WANT MY MONEY BACK!
I WANT MY 25 BACK!
Thank you!
Cristian, This Community is basically only English language… Query translation…
[Spanish to English]
THEY CHARGED ME 25 ARGENTINE PESOS FOR TESTING !!!
Hello, naively before AVG harassment agreed to the test of 60 days WITHOUT COSTS! When I see the summary of the prepaid card there is a discount of 25 pesos (AR) Someone can help me, because the means of communication with the company AVG do not exist for Spanish or are very well saved in some place of your page.
AVG Guru
Cristian Fiorotto
Still no answer for my AR$ 25
I feel swindled by AVG, neither DIGITALRIVER nor AVG takes care of this.
I enter the card numbers into an AVG application and they become responsible.
I'm really trusting the security of my PC in these people? is this serious?
I WANT MY MONEY BACK!
I WANT MY 25 BACK!
Thank you!
Hola, ingenuamente ante el ostigamiento de AVG accedi a la prueba de 60 dias SIN COSTOS!
Cuando veo el resumen de la tarjeta prepaga hay un descuento de 25 pesos (AR)
Alguien me puede ayudar, ya que los medios de comunicacion con la empresa AVG no existen para español o estan muy bien guardado en algun lugra de su pagina.
Muchas Gracias
What you are asking me I have already done twice.
I don't understand why you don't solve my problem, there is no communication between you?
Please do something for yourself as an AVG employee.
Thank you
Hi Cristian.
I'm Shankara from AVG billing team. I have sent you an email about the billing issue. Please check and reply back to the email.
Thank you.
Cristian, please understand the situation here.
The charge is not for AVG. If it is for AVG, we would have proceed further on this matter.
We can only confirm that the charge is not for AVG.
Please email Digital River explaining that we confirmed that no charge was taken for AVG and provide the screenshot of bank statement that shows AR25 taken by digital river.
They will get few information from your end and investigate further.
These are the two numbers I have I don't have another!
23444490208
4119970709
Dear Cristian Fiorotto,
Unfortunately, we do not handle the customer service for AVG
Technologies. Please contact them directly with your request through one
of the following methods:
Customer Service URL: https://support.avg.com, or AVG 2025 | 無料アンチウイルス、VPN、チューンナップ
in Japan.
Phone numbers for support can be found at the URLs above where
available.
We apologize for the inconvenience.
Sincerely,
Jeffrey S.
Customer Service
Digital River, Inc.
Email ID: 36008406
Original Message Follows: ------------------------
From: Cristian Fiorotto <pnoventa@gmail.com>
To: Online Store EN CS <onlinestore.en.cs@digitalriver.com>
Subject: Re: Billing question - Why was I charged tax?
(KMM71755687V55464L0KM)
Date: September 7, 2018 7:02:33 AM CST
Let's start again, check the payment number:
4119970709
Even when are you going to play with me?
Please it's not so complicated to get my money back!
Cristian, if you provide the screenshot of bank statement to Digital River, they will be able investigate further on this matter.
They might ask for last 4 digits of the card number to locate this charge.
Cristian, we realize your situation.
We will investigate further and get back to you.
Your patience is much appreciated.
Cristian, Have you replied to the Karthikeyan (Avast) email???.
AVG Guru
Discuss I do not have another number.
Cristian, I am unable to find any charge under this email address.
I have sent you an email, please reply to that email with your alternate email address associated with AVG.
Thank you, I'll remain calm but I need an answer.
Cristian, This Community is basically only English language… Query translation…
[Spanish to English]
THEY CHARGED ME 25 ARGENTINE PESOS FOR TESTING !!!
Hello, naively before AVG harassment agreed to the test of 60 days WITHOUT COSTS! When I see the summary of the prepaid card there is a discount of 25 pesos (AR) Someone can help me, because the means of communication with the company AVG do not exist for Spanish or are very well saved in some place of your page.
AVG Guru
Hello Cristian,
The support is available only in English.
I understand that you were charged for the automatic renewal of AVG Internet Security Unlimited trial subscription.
I have checked your account and see that you have not charged anything yet. You will be charged at the end of trial subscription.
If you wish, I can cancel the automatic renewal, so you will not be charged by AVG automatically in the future.
You can continue to use the trial subscription till it gets expire.