Me han cobrado 59 eur por un producto que no he autorizado

Mercedes, This Community is basically only English language… Query translation…
[Spanlsh to English]
I have been charged 59 eur for a product that I have not authorized
Hello, my name is Mercedes Miñana and I have a complaint because they have charged 59 eur for an AVG product that I have not authorized, nor have I subscribed and I have not given my account number. I downloaded the free test antivirus, do not buy anything. I want my money back and cancel any contact or subscription with AVG. I hope you answer
AVG Guru

HOla, me llamo Mercedes Miñana y tengo una queja porque se han cobrado 59 eur por un producto AGV al que no he autorizado, ni me he suscrito y no he dado mi numero de cuenta. Yo me descarge el antivirus gratuito de prueva, no compre nada . Quiero que me devuelvan mi dinero y cancelar cualquier contacto o suscripcion con AGV. Espero contestacion

Mercedes, This Community is basically only English language… Query translation…
[Spanlsh to English]
I have been charged 59 eur for a product that I have not authorized
Hello, my name is Mercedes Miñana and I have a complaint because they have charged 59 eur for an AVG product that I have not authorized, nor have I subscribed and I have not given my account number. I downloaded the free test antivirus, do not buy anything. I want my money back and cancel any contact or subscription with AVG. I hope you answer
AVG Guru