Hello Paul,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc? also let us know whether you are able to restart your pc in safe mode, so that we are happy to assist you better.
Feel free to contact us for any further assistance. Thank you.
Morning, two days ago I up graded my OS from Windows 7 to windows 10, Toshiba satellite 500A, it was performing great, the next morning AVG asked me to do a restart, ( from memory it was for an update or something like that). Now it won’t start up, I have a black screen with the message, 'Media Test failure, and check cable’. It will not come out of this loop, my SSD Is totally non responsive, even as an external HD? What can I do? The SSD is practically brand new!
Hello Paul,
Thank you for the detail information.
Please be informed that AVG doesn't conflict your pc and caused the crash, since AVG helps in scanning your pc for virus and keep your pc away from virus. It might me some other application caused the crash. Hence we request you to contact your System manufacturer to get if fixed. Thank you for understanding.
Hello Paul,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc? also let us know whether you are able to restart your pc in safe mode, so that we are happy to assist you better.
Feel free to contact us for any further assistance. Thank you.
SSD not even powering up as OS or externally, so Safe mode is not an option. i think I was using AVG Free 2015?, but seeing i cant read my Hard drive i cant tell for sure.