I entered my new subscription and it is showing up separately. Is it possible to merge so the new one does not start until the old one expires. Thank you Sorry, I was not sure how to request assistance. Please let me know what info is required.
Hello Wilbert,
Thank you for reaching AVG Support Community.
We're glad to help you with this.
As it is not recommended to discuss your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Wilbert,
Thank you for reaching AVG Support Community.
We're glad to help you with this.
As it is not recommended to discuss your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Thank you for writing back to us, Wilbert.
We've already merged your subscriptions. Now, you have AVG Ultimate (Multi-Device) (10 devices), valid until December 4, 2022 as we mentioned in the email.
We suggest you reactivate your AVG Ultimate subscription and check for the status.
The instructions have been sent to you via email. Please check and let us know if you need further help.