Hello Stan.
We'd be glad to look into this.
Are the files already moved to quarantine?
Could you share a screenshot (https://bit.ly/3hmUdkG) of the list of threats?
Do you believe that these are false detections?
Hi,
I received a notice of 3 malware threats today for files in Windows App. These appear to be Microsoft files. I do not feel comfortable quarantining them.
Any recommendations?
Thanks!
Hello Stan.
We'd be glad to look into this.
Are the files already moved to quarantine?
Could you share a screenshot (https://bit.ly/3hmUdkG) of the list of threats?
Do you believe that these are false detections?
Thank you for sharing the screenshot, Stan.
If you think that the quarantined files are safe to access, we request you to restore & add them to the AVG exception list.
Refer to this article to restore the detected files & add them to exceptions.
Thanks in advance. Let us know if you have further queries.