Hello Ian,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the Microsoft security alert, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
When my partner' tries to get her computer on line it will ony shows the Microsoft System Security Alert" scam message. Is their a simple way to remove this? (Her computer has - purchased - AVG security)
Hello Ian,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the Microsoft security alert, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
Ian, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru