Hello Wynand,
Thank you for contacting AVG Community Support.
We understand that you wish to upgrade your AVG Secure VPN subscription to AVG Ultimate and wish to use both on pc and phone.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hi everyone,
I’m looking for guidance on upgrading my AVG subscriptions. Currently, I have the AVG Free Antivirus on my PC and a paid subscription for AVG Secure VPN on my phone, valid until June 2025. I’m interested in upgrading to AVG Ultimate to cover both devices.
Here are my main questions:
- Do I need to cancel my existing VPN subscription before upgrading to AVG Ultimate, or can this be handled automatically?
- Is there a way to apply the remaining value of my current VPN subscription towards the cost of the upgrade?
- What’s the best process to ensure a smooth transition to the new plan?
Any help or shared experiences would be greatly appreciated!
Thank you!
Hello Wynand,
Thank you for contacting AVG Community Support.
We understand that you wish to upgrade your AVG Secure VPN subscription to AVG Ultimate and wish to use both on pc and phone.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.