Hello,
Thank you for contacting us here. If you have an active Norman subscription left, you can migrate the remaining days to AVG subscription. You will get a 2 months additional validity with new AVG subscription. I have sent you an email requesting details about your Norman subscription. Please revert with that information and we will be glad to assist you further.
Unfortunately I did not receive an email requesting that information. The email came form AVG Support Community noreply@help.avg.com (mailto:noreply@help.avg.com). So, please send this again. So I can provide this information.Un
On 21 august 2015 I continued my contract for: "Norman Security Suite Pro - 3 jaar 3 PC's Upgrade".
I have still 1 year to go.
Is the contract still valid?
It is not visible on AVG MyAccount.
How do I reply in private post?
Hello Tim,
Yes, I'll surely help you with your concern. However, I could not find your account here, so I request you to send us a reply in private post so that we will able to locate your account and we will send you an email with the more information about Norman AVG migration.
Best regards,
Alok.
Hello Jean,
I'm sorry to hear that Norman customers are experiencing this issue. I have sent you an email, please check your mailbox and reply to that email if you need any further assistance.
Best regards,
Alok.
Hello,
Thank you for contacting us here. If you have an active Norman subscription left, you can migrate the remaining days to AVG subscription. You will get a 2 months additional validity with new AVG subscription. I have sent you an email requesting details about your Norman subscription. Please revert with that information and we will be glad to assist you further.