Mislead by performance, and not anti-virus, via order

AVG Protection
3

Hello Craig,
We understand how something like this can really try your patience.
To get this sorted out, we request you to contact our AVG Billing team to assist you better. Click on the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative from AVG billing team will help you in getting refund for AVG Performance and will purchase AVG Protection product which you wished to purchase. Due to security reason it is advised not to share any personal information in public thread.
Feel free to contact us for any further assistance. Thank you.

1

I was mislead, when ordering, what I thought, was the anti-virus protection for my PC, and not this performance pro, which does nothing for me. I need anti-virus detection.

2

Hello Craig,
We understand how something like this can really try your patience.
To get this sorted out, we request you to contact our AVG Billing team to assist you better. Click on the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative from AVG billing team will help you in getting refund for AVG Performance and will purchase AVG Protection product which you wished to purchase. Due to security reason it is advised not to share any personal information in public thread.
Feel free to contact us for any further assistance. Thank you.