Missed by AVG internet security

AVG Protection
4

Hello Gordon,

I understand that AVG did not detect a virus on your computer. Please let me know, how you came to know that your computer is infected? Provide me the screenshot http://avgclick.me/getscreenshot of the virus pop-up or infected file on your computer. We will check the same and assist you further.

1

Hi,

I have a virus that AVG missed and that I can't get rid of. Does anybody have an idea of how I can resolve this issue?

2

Hello Gordon,

I understand that AVG did not detect a virus on your computer. Please let me know, how you came to know that your computer is infected? Provide me the screenshot http://avgclick.me/getscreenshot of the virus pop-up or infected file on your computer. We will check the same and assist you further.

3

Bud, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru