Hello David,
I see from your record that you have active subscription of AVG Internet Security valid till 2019.10.12 with this email address. I see that you have not created AVG MyAccount with this email address, that is why it is not getting recognized. Please click on this link https://myaccount.avg.com/en-us/new-account to create new AVG MyAccount with this new email address: After which you will be able to access your AVG MyAccount and see active subscription of AVG Internet Security.
If you face any difficulties, please feel free to contact us.
I have received confirmation of my new subscription to my email address xxxxx@aol.com however when I try to login to my account using that address it is not recognised.
Hello David,
I see from your record that you have active subscription of AVG Internet Security valid till 2019.10.12 with this email address. I see that you have not created AVG MyAccount with this email address, that is why it is not getting recognized. Please click on this link https://myaccount.avg.com/en-us/new-account to create new AVG MyAccount with this new email address: After which you will be able to access your AVG MyAccount and see active subscription of AVG Internet Security.
If you face any difficulties, please feel free to contact us.