Hello Louise,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
We'd like to clarify that it could take some time to complete the deep scan if your disk space is more. It purely depends on the drives/files within your device.
Please let us know if you've any queries and we'll certainly help you.
Thank you.
Hi
I am working on a mac. I have download some photos files into an external drive and backed the, up on another drive.
I was working on the files in Lightroom then some files just disappeared. I then downloaded the photo files again as I still had them on my Compact Flash cards. Over night they disappeared again off both the external drives? I ma running the deep Scan anti virus which has not completed as yet. Am I using the right product? any suggestion as to the cause and fix for this problem. Thanks
Hello Louise,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
We'd like to clarify that it could take some time to complete the deep scan if your disk space is more. It purely depends on the drives/files within your device.
Please let us know if you've any queries and we'll certainly help you.
Thank you.