Missing files MSVCP110.dll and MSVCR110.dll

Dear Balasubramanian,

I followed the instructions. AVG Free is OK again now. Thank you very much for your quick and professional respons!

Best regards,

Dick Hage

Hello Dick,

We request you to download the Microsoft tool from this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679 and install it on your PC.
If you get any error code for AVG installation please do provide the error code so that we can assist you better.

Like many others I also suffer the problem with the described topic cannot start AVG; Cannot uninstall and reinstall. Unclear at what event this started.
Please help to cure.
Cheers, Dick Hage

Thanx mr B,
Installing from this link failed. The error code is in the next file:(Error 0x80070020)

Hope it helps.
Appreciating what you're doing,
Best regards,

Dick Hage​

[1730:030C][2016-01-29T18:03:16]: Burn v3.6.3542.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Dick\Downloads\vcredist_x86.exe, cmdline: ''
[1730:030C][2016-01-29T18:03:17]: Setting string variable 'WixBundleLog' to value 'C:\Users\Dick\AppData\Local\Temp\dd_vcredist_x86_20160129180317.log'
[1730:030C][2016-01-29T18:03:17]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Dick\Downloads\vcredist_x86.exe'
[1730:030C][2016-01-29T18:03:17]: Detect 2 packages
[1730:030C][2016-01-29T18:03:17]: Detected package: vcRuntimeMinimum_x86, state: Present, cached: Complete
[1730:030C][2016-01-29T18:03:17]: Detected package: vcRuntimeAdditional_x86, state: Present, cached: Complete
[1730:030C][2016-01-29T18:03:17]: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[1730:030C][2016-01-29T18:03:17]: Detect complete, result: 0x0
[1730:030C][2016-01-29T18:03:22]: Plan 2 packages, action: Repair
[1730:030C][2016-01-29T18:03:22]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
[1730:030C][2016-01-29T18:03:22]: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\Dick\AppData\Local\Temp\dd_vcredist_x86_20160129180317_0_vcRuntimeMinimum_x86.log'
[1730:030C][2016-01-29T18:03:22]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
[1730:030C][2016-01-29T18:03:22]: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\Dick\AppData\Local\Temp\dd_vcredist_x86_20160129180317_1_vcRuntimeAdditional_x86.log'
[1730:030C][2016-01-29T18:03:22]: Planned package: vcRuntimeMinimum_x86, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[1730:030C][2016-01-29T18:03:22]: Planned package: vcRuntimeAdditional_x86, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[1730:030C][2016-01-29T18:03:22]: Plan complete, result: 0x0
[1730:030C][2016-01-29T18:03:22]: Apply begin
[1730:030C][2016-01-29T18:03:22]: Error 0x80070020: Failed to create engine file at path: C:\Users\Dick\AppData\Local\Temp{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}.be\vcredist_x86.exe
[1730:030C][2016-01-29T18:03:22]: Error 0x80070020: Failed to copy engine: 'C:\Users\Dick\Downloads\vcredist_x86.exe' to working path: C:\Users\Dick\AppData\Local\Temp{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}.be\vcredist_x86.exe
[1730:030C][2016-01-29T18:03:22]: Error 0x80070020: Failed to cache engine to working directory.
[1730:030C][2016-01-29T18:03:22]: Apply complete, result: 0x80070020, restart: None, ba requested restart:  No

Dear Balasubramanian,

I followed the instructions. AVG Free is OK again now. Thank you very much for your quick and professional respons!

Best regards,

Dick Hage