Missing Product Key

AVG Protection
5

Hello Carolyn,
We regret the inconvenience caused. Please provide us your registered email id so that we could locate your account and assist you better in resolving your issue.
Thank you.

1

In January I renewed my TuneUp subscription.  Now when I click on it I am told that the Product Key has expired.  I can't find the number I need on my downloadable invoice, so where can I find it?

2

Hello Carolyn,
We regret the inconvenience caused. Please provide us your registered email id so that we could locate your account and assist you better in resolving your issue.
Thank you.

4

My email address is vegan@manx.net.

3

Hello Carolyn,
Thank you for providing email address. Upon checking your account, it seems that you have purchased AVG TuneUp - Unlimited (1 year subscription) good till 2/20/2018 and it doesn't need a license key. It is activated using AVG My Account credentials. Also, it seems that you have installed AVG PC tune up instead of AVG Tune up unlimited, so please uninstall AVG PC tune up using the steps provided in this link http://avgread.me/1DEtNP0 . Then use this link to show steps to reinstall AVG Tune up unlimited http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance .
Thank you.