Missing Subscription and Order History

AVG Subscription
3

Hello James,
Thank you for contacting AVG Community Support.
We see that you have recently renewed your subscription and unable to locate it.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

Hi,

I have only recently renewed my yearly subscription, but when I logged in to my account to check the subscription isn't showing up and no order history is shown as well.

I have tried contacting support but the site doesn't work.

Please advise and/or fix this asap.

Regards,

James

2

Hello James,
Thank you for contacting AVG Community Support.
We see that you have recently renewed your subscription and unable to locate it.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.