Hi John,
We acknowledge your refund request.
Upon checking your account, we're unable to locate the order. You might have used your alternate email address to subscribe.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting it.
Please revert to us via email to proceed further.
Hello, i purchased AVG vpn directly from the avg interface installed in my computer. But i wanted to buy another product instead, i was misslead by the interface or by lack of my attention.
Anyway, how can i have a re found of this purchase, it said at the time of purchasing that i ahve a 30 day money back guarantee.
I was looking into the options in the AVG interface and i canceled the subscription, but if feel that was not it, it just said that that feature will stop workingin my PC, no follow up menu of something else.
Sorry im not much of a tech savy. Thanks and help plz
Thank you for writing back to us, John.
Unfortunately, we didn't receive your email on our end. We request you to check & resend the email.
Thank you for understanding.
Hi John,
We acknowledge your refund request.
Upon checking your account, we're unable to locate the order. You might have used your alternate email address to subscribe.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting it.
Please revert to us via email to proceed further.
Thank you for the information, John.
Our colleague has already sent you an email. Please provide us the alternate email address through email.
Keep us posted.
No, John. It isn't recommended to share order/product related & personal information over this public post.
We've just resent you an email. Please check your inbox/spam folders to find the email & share us the details as a reply to that email.
Thanks in advance.