Hello Paul.
Thank you for contacting AVG Support Community.
We understand that you want to add AVG Certificate to the keychain, we will certainly check and help you.
Please refer to the below steps to add AVG Certificate to the keychain.
Adding AVG certificates allows AVG AntiVirus to stop browser threats. If you are prompted to add AVG certificates to the Keychain, follow the steps below:
1.Click Open confirmation dialog in the AVG AntiVirus setup tutorial.
2.Enter the password that you use when you start your Mac, then click Update Settings.
3.Click Continue in the AVG AntiVirus setup tutorial.
4.Click Got it.
AVG certificates are now added.
If you need further help, please feel free to contact us back.
Thank you and keep us updated.
Hi. I'm using AVG Antivirus for Mac (free version). I mistakenly deleted the AVG CA certificate from Keychain Access. I've had to remove Web protection to be able to go online.
Is there any way to restore the certificate? Any advice appreciated!
Thanks for writing back - and sorry that I have not been able to respond sooner. I'm sorry, but I still can't figure out how to launch the setup tutorial. The latest document you referenced assumes that the setup tutorial will aoutomatically launch by itself, but when I open the AVG control panel, it does not launch. How can I trigger the setup tutorial to start?
Hello Paul.
Thank you for contacting AVG Support Community.
We understand that you want to add AVG Certificate to the keychain, we will certainly check and help you.
Please refer to the below steps to add AVG Certificate to the keychain.
Adding AVG certificates allows AVG AntiVirus to stop browser threats. If you are prompted to add AVG certificates to the Keychain, follow the steps below:
1.Click Open confirmation dialog in the AVG AntiVirus setup tutorial.
2.Enter the password that you use when you start your Mac, then click Update Settings.
3.Click Continue in the AVG AntiVirus setup tutorial.
4.Click Got it.
AVG certificates are now added.
If you need further help, please feel free to contact us back.
Thank you and keep us updated.
Thanks for your quick reply! Sorry, but I don't quite understand...
You wrote:
Click Open confirmation dialog in the AVG AntiVirus setup tutorial.
Setup tutorial? Where do I find that? Are you saying that I need to reinstall the app?
Thank you for writing us back, Paul.
Please refer to the below article to add AVG Certificate to the keychain.You can find the steps under the topic - Add AVG certificates.
https://support.avg.com/SupportArticleView?urlname=allow-mac-avg-antivirus-permissions
Thank you and keep us updated.
Hello Paul.
Thank you for replying.
I apologize for the trouble caused.
We have sent you an email regarding your concern.
Please do check.
If you have any further queries, please feel free to contact us anytime.
We will certainly help you out.
Thank you and keep us updated.