Hello Jarek,
We would like to understand more about this situation.
Let us know how you identified that AVG is not detecting that important file.
Is there any screenshots to identify the exact issue?
Thank you for the information.
From the screenshot, we see that you are referring to "AVG Ransomware Protection".
You can check this link https://support.avg.com/SupportArticleView?urlname=AVG-Ransomware-Protection-FAQ to know more information on this component.
Hello Ranjani,
Sory for my english, I write, what I can
I dont want to screenshot these discussed file, because they are important
I screenshot what my AVG detects (in attached), and there are NOT important files !! - You see there only a little file
My important files are with extension: doc, pdf, I know where are there - in my own partition, on normal disc, and AVG dont detect them.
I have updated Windows 10, AVG - updated, I think…
Hello Ranjani,
Sory for my english, I write, what I can
I dont want to screenshot these discussed file, because they are important
I screenshot what my AVG detects (in attached), and there are NOT important files !! - You see there only a little file
My important files are with extension: doc, pdf, I know where are there - in my own partition, on normal disc, and AVG dont detect them.
I have updated Windows 10, AVG - updated, I think…
Hello,
My Avg - internet security, specifically module of protection data, does not detect important file, which I know.
What should I do in this situation ?
Hello Jarek,
We would like to understand more about this situation.
Let us know how you identified that AVG is not detecting that important file.
Is there any screenshots to identify the exact issue?