Monetary Withdrawal

Has anyone had any luck getting money back on auto pay withdrawals?  I had $211 withdrawn from my account today for something I had no idea I was getting.  Whatever it is, I don't want it.  I have had AVG Free for years and really like it.  I don't want to pay for anything.  If anyone knows how to get this money back, please let me know asap.  I need to get on this.

Hello Marjean,

We could see that you have been charged $211.43 for the renewal of AVG Ultimate (2 Years) product on 5th August 2019.
Since auto renewal is enabled for its first purchase (31st May 2017), this charge was debited automatically.
An email notification was sent prior to let you know about this process.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
If the email is not found in inbox do check in spam and junk folders.
Thank you.

Hello Marjean,

We could see that you have been charged $211.43 for the renewal of AVG Ultimate (2 Years) product on 5th August 2019.
Since auto renewal is enabled for its first purchase (31st May 2017), this charge was debited automatically.
An email notification was sent prior to let you know about this process.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
If the email is not found in inbox do check in spam and junk folders.
Thank you.