Money charged, I didn't order anything

Hello Maria,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

Hello, on 3.03 I was charged with 77.99 USD. I didn't order anything from you since 2-3 years. How can I request a refund?
Greetings!

Hello Maria,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.