Money from my account I didn't ask for to be taken!

AVG Subscription
1

I didn't ask to join the system but the money came out of my account, HOW!! I didn't put in any details?
I would like to cancel everything and a refund immedeatly please!!!

5

At the moment I haven't had a refund or anything from you, you said you would investigate and sort out things for me, please do ans issue a refund as I didn't need or request any extras. Thank you. NEIL

4

Hello Neil,
Thank you for contacting AVG Community.
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

2

At the moment I haven't had a refund or anything from you, you said you would investigate and sort out things for me, please do ans issue a refund as I didn't need or request any extras. Thank you. NEIL

3

Hello Neil,
Thank you for contacting AVG Community.
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.