Hello Roisin,
I understand you got charged automatically for another year subscription. I see that you have been charged automatically for AVG Ultimate under this since you have agreed to subscribe for auto-renewal at the time of initial purchase of the product on 2016-06-27. We had sent you a notification email regarding the Auto-renewal 45 days prior to the date of renewal.
If you wish to get a refund, please visit https://support.avg.com/RefundForm and fill in the refund request form. Our refund team will process your request and get back to you via email.
Thank you!
My Paypal account says I've paid for another years subscription. I don't remember giving permission for this. How can I check?
Hello Roisin,
I understand you got charged automatically for another year subscription. I see that you have been charged automatically for AVG Ultimate under this since you have agreed to subscribe for auto-renewal at the time of initial purchase of the product on 2016-06-27. We had sent you a notification email regarding the Auto-renewal 45 days prior to the date of renewal.
If you wish to get a refund, please visit https://support.avg.com/RefundForm and fill in the refund request form. Our refund team will process your request and get back to you via email.
Thank you!