Hello Alex,
We acknowledge your refund request the charge of GBP34.99 was debited for AVG TuneUp - Unlimited Devices (1 year) subscription.
Since you have signed up for AVG TuneUp (30-day Trial), the charge was taken automatically as auto renewal was enabled for it.
Would you consider using the product, if we provide 6 months free extension for the subscription?
Hello, money has been taken out of my account for which i didn’t agree to. I only downloaded the free trial. I will need a refund ASAP and if it’s a monthly payment I will expect that to be cancelled as it’s a mistake.
Hello Alex,
We acknowledge your refund request the charge of GBP34.99 was debited for AVG TuneUp - Unlimited Devices (1 year) subscription.
Since you have signed up for AVG TuneUp (30-day Trial), the charge was taken automatically as auto renewal was enabled for it.
Would you consider using the product, if we provide 6 months free extension for the subscription?