Money taken from account without permission

Hello Roesmary,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
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You took £79.99 out of my accounyt on 24 Aug 2022 and a further £38.99 o 23 Aug 2022. What is this for . I have not authorised it

Hello Roesmary,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.