Hello Caryn.
Thank you for reaching us through this channel.
We're sorry to hear that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the active AVG subscriptions/ recent orders on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.
I have just had £74 99 taken from my account by Dri avg te. I don’t have any subscriptions just free avg. I’ve checked. Of course I’ll be contacting my bank but need to know if this has happened to anyone else and what they experienced please.
Hello Wim,
We are sorry to know this.
We will check and help you with this.
We request you not to share any of your personal or sensitive information over the public forum.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Please refund the promised amount, that you would pay back. I have asked many times to refund, but I still did not get anything back. Contact me by e-mail. Esther Clement, The Netherlands. e-mail: removed
Hello Caryn.
Thank you for reaching us through this channel.
We're sorry to hear that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the active AVG subscriptions/ recent orders on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.