Hello Antoine,
When you signup for AVG 60 or 30 day trial using your details, an order will be initiated internally. The auto renewal will be enabled by default and a charge will later debited automatically to continue using the product for a year. Hence, to verify the card, we charge an amount of 1.00 for the trial signup.
Once it is successfully processed, the order will be completed and your 1.00 charge will be returned to the same account. If there are any issues in proceeding with this charge, then you will not be able to use the trial. Hope this clarifies your concern.
Good afternoon,
After starting a free trial I got charged 1 euro on my credit card, this it not normal I insist on the fact that I started a free trial of 60 days (I canceled it because I fear some frauds…). Can someone help me please ?
Hello Antoine,
When you signup for AVG 60 or 30 day trial using your details, an order will be initiated internally. The auto renewal will be enabled by default and a charge will later debited automatically to continue using the product for a year. Hence, to verify the card, we charge an amount of 1.00 for the trial signup.
Once it is successfully processed, the order will be completed and your 1.00 charge will be returned to the same account. If there are any issues in proceeding with this charge, then you will not be able to use the trial. Hope this clarifies your concern.