Hi Russell,
Let me clarify the charge details for you.
A charge of GBP 34.99 was debited for AVG Driver Updater as auto-renewal service was enabled for its initial purchase. I can assure you that we have not processed any unauthorized payments from your card or account. We sent a pre-billing notification prior 30 days of subscription's expiry. I am sorry if you haven't noticed it as this may end in spam/junk folders. To know about the product, refer this link.
Hope this answers your query, let us know if you still wish to get a refund.
Hi Russell,
Let me clarify the charge details for you.
A charge of GBP 34.99 was debited for AVG Driver Updater as auto-renewal service was enabled for its initial purchase. I can assure you that we have not processed any unauthorized payments from your card or account. We sent a pre-billing notification prior 30 days of subscription's expiry. I am sorry if you haven't noticed it as this may end in spam/junk folders. To know about the product, refer this link.
Hope this answers your query, let us know if you still wish to get a refund.
I have just discovered last Bank Statement that Digital River taken £34.99.dated 28th,2019. I didn't order anything and didn't receive any notice in my e-mails to show that I had purchased anything. As I already have AVG Security/Tune up/ I don't know why you took my money. Please refund the £34.99