Money taken from my account

AVG Subscription
3

Hi Umar.
We acknowledge your request for refund.
Unfortunately, you do not have an active subscription for AVG registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate this order in our database. Please revert it to resolve this matter at the earliest.

1

Hi,

£45 has been taken from my account, but I don’t even appear to have a subscription!
I recall getting a trial at some point a while back but I never got an email telling me that the trial was ending and now I can’t even find my subscription
Please can I get my subscription cancelled and a refund. ( I have the PayPal transaction number to locate the payment)

2

Hi Umar.
We acknowledge your request for refund.
Unfortunately, you do not have an active subscription for AVG registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate this order in our database. Please revert it to resolve this matter at the earliest.