Money taken from my account

121 EURO TAKEN FROM MY ACCOUNT WITHOUT MY PERMISSION.
HAVE LOGGED INTO SUBSCRIPTIONS.
NO HISTORY OF ANY SUBSCRIPTIONS,
TRYING TO CANCEL BUT NO SUBSCRIPTION TO CANCEL
CONTACTED BILLING AND ACCOUNTS BUT NO REPLY.
COULD SOME ONE HELP RESOLVE THIS.PLEASE

Hi Pat,

We apologize for the inconvenience caused.
Let's work together in this to resolve.
Since there is not subscription as you said under your email address.
We have sent an email asking for more details to identify the charge.
Please check your inbox/spam for the email and revert to us.