Mouse or computor freezing

some time ago i installed pc,tune up and from there i had problems with the cursor freezing,so after uninstalling, the problem persisted, but after avg informed me  my drives were out of date i installed the same costing me about £30 only to find this did not solve the problem,so i uninstalled pc.tune up but with no success ,now when i switch the computor on after about 5 mins it freezes then after sometime the cursor comes back,i,m thinking of uninstalling avg completely,and installing another antivirus programme,i,m beginning to think avg is becoming a cashcow and creating problems so you buy their products to solve these issues.

Hi Huw,

We will help you to get this issue resolved, this isn't the expected behavior from our AVG program.

Did you made any changes using the AVG PC TuneUp program?

If you made any changes, then please undo the changes from AVG PC TuneUp program.

Follow the below steps to undo the changes made by AVG PC TuneUp:

AVG PC TuneUp > Rescue Center > Undo Changes > Select the files that you wish to restore > Restore

Hi Huw,

We will help you to get this issue resolved, this isn't the expected behavior from our AVG program.

Did you made any changes using the AVG PC TuneUp program?

If you made any changes, then please undo the changes from AVG PC TuneUp program.

Follow the below steps to undo the changes made by AVG PC TuneUp:

AVG PC TuneUp > Rescue Center > Undo Changes > Select the files that you wish to restore > Restore