HI Gil,
We are sorry to hear this.
We will help you to resolve the issue.
Did you made any recent changes using AVG Driver Updater?
If so, try to undo the changes using the "Restore options".
Refer this article for restoring the drivers https://support.avg.com/SupportArticleView?urlname=Use-AVG-Driver-Updater
Keep us posted.
Hi, I just installed AVG internet security, secure vpn, driver updater for windows, and tune up on my HP 15” Elitebook Win 10 and now my mouse and touchpad are erratic. Skipping, freezing, jumping. Tried a wired mouse as well as my wireless. Switched to touch pad with same symptoms. How can I get the mouse working again? I really don’t want to reset to factory settings.
Also, will AVG make a recovery disc in case of other problems? I haven’t looked around or used it much since install due Tuesday the mouse issue. Really frustrating to use the mouse or touch pad.
Thank you,
Gil Dotson
HI Gil,
We are sorry to hear this.
We will help you to resolve the issue.
Did you made any recent changes using AVG Driver Updater?
If so, try to undo the changes using the "Restore options".
Refer this article for restoring the drivers https://support.avg.com/SupportArticleView?urlname=Use-AVG-Driver-Updater
Keep us posted.