Move AVG Console to a new server

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8

Hi Ricardo,

Although the article is for 2012 the same instructions apply to AVG 2013, migrating the database will ensure that the settings are retained.

The critical part is changing the connection string to point to the new server, this is often missed meaning that the stations are still trying to connect to the old server even after that machine has been taken offline.

Please let us know if you need any assistance.

6

I need help moving the admin console and all its operations to new server. Links give above do not help.

7

@ Lige Harris
Lige, Please click on the following link to get connected to AVG business support (http://www.avg.com/ww-en/customer-support-business) so that an AVG technician can assist you better in resolving your issue.
AVG Guru

1

Hi

I need to move the avg admin console from Win2003 R2 x86 to Win2008r2 x64 but i dont want to loose the configurations that i have in the old server. I have AVG Console 213.0.2895 and firebird 13.6.206 version.
I have found this article but is to AVG 2012 version http://www.avg.com/eu-en/faq.num-4568. Because it's my first time that i will move AVG to a new server if i do what they say in the article i will maintain the settings like exceptions, licensa, scan scheduller,etc. If someone can explain what i need to do to successfully move the avg I appreciate it.

Regards

     but  

2

I need help moving the admin console and all its operations to new server. Links give above do not help.

3

@ Lige Harris
Lige, Please click on the following link to get connected to AVG business support (http://www.avg.com/ww-en/customer-support-business) so that an AVG technician can assist you better in resolving your issue.
AVG Guru

5

Ricardo, The AVG (SMB) support in the UK (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will probably deal with your query. Also, For a more direct contact method you may wish to try this new link (http://www.avg.com/gb-en/customer-support-business).
AVG Guru

4

Hi Ricardo,

Although the article is for 2012 the same instructions apply to AVG 2013, migrating the database will ensure that the settings are retained.

The critical part is changing the connection string to point to the new server, this is often missed meaning that the stations are still trying to connect to the old server even after that machine has been taken offline.

Please let us know if you need any assistance.