This is sn enormously swerious development but AVG are not responding to our requests for clarity on this. So I think we should all contact the regulators without deay.
Hey, I have received and e-mail supposedly from AVG regarding the breach.
Is this legit?
And also, why doesn't the Identity Assist number work? I activated BreachGuard from your official store, and it says no leaks. The number provided in the app talks in very low voice and foreign language (French?) then hangs up after about 20 seconds.
I tried to look but couldn't find any acknowledgement from AVG, only sending e-mails directly to the person who asks on this forum.
Hi Everyone,
We’re reaching out to help address some of the questions here.
First, we can confirm that the email you received was valid and not a phishing scam.
As part of the MOVEit incident, some customer information, such as name, email address, and phone number, was impacted. Our systems are secure and operational, and the cause of this was addressed immediately when the MOVEit incident was discovered.
While this information is not considered high risk, we take the safety of our customers extremely seriously. The best way to protect yourself is being vigilant against any potential phishing threats using this. Should you have questions related to your personal account, you can always reach out to our support team.
You can also find more information about the Progress Software MOVEit vulnerability here (https://community.progress.com/s/article/MOVEit-Transfer-Critical-Vulnerability-31May2023).
For any other help, feel free to contact our support team at https://support.avg.com/support_sales?l=en
This is an enormously serious development but AVG are not responding to our requests for clarity on this. So I think we should all contact the regulators without delay.