Mozilla thunderbird cannot recieve emails

Hello Robert,
I am sorry to hear that you are unable to receive emails in Thunderbird. Please try to repair AVG Free Antivirus using this article ( http://avgread.me/1BVxDSY ) and check if it works. Otherwise, please contact us with the screenshot of the error you encounter with Thunderbird so that we can assist you better.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.

I am not receiving my Thunderbird emails and have seen it might be my avg preventing it and now it stops giving me a pop3 error when I ask it to load emails but still can't receive

Hello Robert,
I am sorry to hear that you are unable to receive emails in Thunderbird. Please try to repair AVG Free Antivirus using this article ( http://avgread.me/1BVxDSY ) and check if it works. Otherwise, please contact us with the screenshot of the error you encounter with Thunderbird so that we can assist you better.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.

Robert, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru