Hello BKJ Bond,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the Copilot on MS Edge Browser when VPN is enabled.
We will certainly help you with the issue.
Before proceeding, we would like to have few additional information regarding the query.
Have you tried accessing the same websites in alternate web browsers?
Are you getting any error message while trying to access the website when VPN is enabled?
If so, would you be so kind as to forward us a screenshot of it?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
If you feel there is anything else that would give us a hint on what is going wrong (e.g. screenshots or actions after which the issue occurs) please feel free to include this information in your reply.
Thank you for understanding! Awaiting your response!
(first support chat gig, …thanks for patience)
Why do i have to disable AVG VPN when using Copilot on MS Edge browser?
What setting/configuration am i missing?
- BKJ Bond
Hello BKJ Bond,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the Copilot on MS Edge Browser when VPN is enabled.
We will certainly help you with the issue.
Before proceeding, we would like to have few additional information regarding the query.
Have you tried accessing the same websites in alternate web browsers?
Are you getting any error message while trying to access the website when VPN is enabled?
If so, would you be so kind as to forward us a screenshot of it?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
If you feel there is anything else that would give us a hint on what is going wrong (e.g. screenshots or actions after which the issue occurs) please feel free to include this information in your reply.
Thank you for understanding! Awaiting your response!