Hi Frank,
We will certainly look into this and help you.
Please disable AVG Internet Security temporarily and check with the programs.
Click the below link to show steps to disable AVG Internet Security.
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
If you receive any threat popups from AVG, please provide us the screenshot of the same to assist further.
Every day about the same time I get disconnected from my Microsoft Exchange account. So no Outlook, no Microsoft connection or connection period.
I'm assuming it has something to do with AVG doing it's work which breaks the connection. ISP has been checking and the Microsoft Exchange account has been checking and all seems to be fine at those ends.
I also have a laptop which is connected to Microsoft Exchange and that doesn't appear to get affected. just my PC.
Any suggestions on what or where to check would be greatly appreciated. I hate having my computer go down daily and the only way to recover is to disconnect VPN and AVG, then reboot.
Hi Frank,
We will certainly look into this and help you.
Please disable AVG Internet Security temporarily and check with the programs.
Click the below link to show steps to disable AVG Internet Security.
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
If you receive any threat popups from AVG, please provide us the screenshot of the same to assist further.
Thank you for checking, Frank.
I suggest you to monitor for a day to check if MS Exchange is connected.
If it fixes the issue, I request you to enable AVG Internet Security and disable AVG Secure VPN and monitor the same.
If the issue still persists after disabling AVG, please write back to us.
I did disable AVG Internet Security as per the link instructions and did not receive any threat popups.
At this point I am operating without the protection.
My VPN is still connected.
Please disconnect Secure VPN once to check if it allows you to access emails via MS Outlook. If it allows try changing the location (servers) in Secure VPN & let us know the outcome.