Hello John,
I apologize for the inconvenience caused while updating AVG.
Could you please check whether any windows installer processes are running in the "Processes tab"? If so , please end all the processes and try update AVG again.
Please feel free to contact us for any further assistance.
Thank you.
I just upgraded to Office 2016 with OneDrive for Business. I now get a warning from AVG (running AVG Internet Security 2015 Full) that Computer and Web components require updating. When I click Fix Now AVG responds with Update Failed, Installation running. Complete before update.
Task Manager shows I have no installs running, and have re-booted several times in an effort to update. Is AVG detecting OneDrive's sync activity as an installation and if so, what can I do about it? If not, any other ideas?
Thanks, John
Hello John,
I apologize for the inconvenience caused while updating AVG.
Could you please check whether any windows installer processes are running in the "Processes tab"? If so , please end all the processes and try update AVG again.
Please feel free to contact us for any further assistance.
Thank you.