Hello William.
Sorry to hear about the inconvenience caused. We would request you to try logout and login again on your iPhone with your registered email address and password. And as the issue with your MS office documents persist even after disabling AVG and restoring changes made by PC Tuneup, we believe it is not an issue with AVG. Please share if you are receiving any error message when try to open them. You could also consider to repair an office application as described in this article https://support.office.com/en-NZ/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b . Please, feel free to let us know if you require any further assistance. Thank you.
I have both the AVG Protection and Performance, installed and working fine for the past 2 weeks. However, on Friday 04.12.15 my computers (I have 5) cannot recognise the iphone when connected and more (recently and importantly) the other computers on my network cannot open any office documents that are in a shared folder on my computer (a makeshift server).
Have tried:-
1. Reverting all changes via the rescue centre in the Performance program and
2. Disabling AVG Internet Security, including firewall on all computers.
Both problems still persist - need urgent help / assistance.
Thank you
Have tried:-
1. Reverting all changes via the rescue centre in the Performance program and
2. Disabling AVG Internet Security, including firewall on all computers.
Both problems still persist - need urgent help / assistance.
Thank you
Hello William.
Sorry to hear about the inconvenience caused. We would request you to try logout and login again on your iPhone with your registered email address and password. And as the issue with your MS office documents persist even after disabling AVG and restoring changes made by PC Tuneup, we believe it is not an issue with AVG. Please share if you are receiving any error message when try to open them. You could also consider to repair an office application as described in this article https://support.office.com/en-NZ/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b . Please, feel free to let us know if you require any further assistance. Thank you.