MS-office sharing violation

AVG Protection
7

The above is a typical Tech Help Desk response!  It is the other parties fault not ours!!  I have the file sharing violation every day that AVG is updated on my computer!!!  Some times it goes away a day or two later.  Or AVG conducts a complete computer scan.

4

Hello Paul,
I understand how something like this can really try your patience. Could you please disable AVG http://avgread.me/1GnMD3N and check whether you are able to save or delete your Excel Files and let us know once you have done it, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

6

Hello Paul,
I understand how something like this can really try your patience. Could you please disable AVG http://avgread.me/1GnMD3N and check whether you are able to save or delete your Excel Files and let us know once you have done it, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

1

Hello.
I have AVG premium antivirus and internet security running in Windows 10. Both were OK until a few days ago. Now I cannot save or delete Excel files. I have seen on chat forums that this is likely to be an antivirus problem and I have also seen some posts from AVG engineers about a link to connect to the technical support team in order to fix it. Please could someone forward the link?
Thanks,

2

Hello Aravind,

I disabled AVG twice, with and without the firewall. The problems persist.
Trying to save an altered Excel file returns the message "your changes cannot be saved because of a sharing violation" followed by 2 other messages.
Trying to delete the file, after closing it, returns the message "Invalid MS-DOS function".

I guess this means that the problem is not with AVG (Yes?) but I hope that you might nonetheless be able to suggest what to do next.

Paul

3

The above is a typical Tech Help Desk response!  It is the other parties fault not ours!!  I have the file sharing violation every day that AVG is updated on my computer!!!  Some times it goes away a day or two later.  Or AVG conducts a complete computer scan.

5

Hello Paul,
Thank you for getting back to us. Please be informed that after disabling AVG if you are still unable to save your excel file then we request you to contact Microsoft support for help. Thank you for understanding.