My name is Alexander Soelter and I suffer from the exact same issue. Could I please have the email that is supposed to help sent to me as well Hariharkumar?
Hello
After the win update today (19 dec. 2015) kb ids 3124200,3119147, 3116900 and 3116908, AVG stopped working with the infamous error about unavailable msvcr110.dll & msvcp110.dll.
Followed formum advice (unisntall, remover tool & intall, twice, withtout success.
I already undergo this procedure in the past when updated to win 10 some months ago, succesfully, but not this time!
Does anybody knows how to fix it ?
I start seeing this popping in many different forums…
thanks
Alex
Hi Charolette,
We are sorry to know that you are receiving Dll error in AVG. We will help you with this concern. To resolve this issue, please run the below link in your computer and install C++ Update 4. ( http://www.microsoft.com/en-au/download/details.aspx?id=30679 ). Thank you. Feel free to contact us for further assistance. Komal, AVG Customer Care.
I am having the same issue. I have uninstalled & reinstalled twice. So frustrating. Please help?!?!?!?
Hi Alex ,
I have sent an email regarding this issue,
please follow the email instructions.
Thank you
Hi Charolette,
We are sorry to know that you are receiving Dll error in AVG. We will help you with this concern. To resolve this issue, please run the below link in your computer and install C++ Update 4. ( http://www.microsoft.com/en-au/download/details.aspx?id=30679 ). Thank you. Feel free to contact us for further assistance. Komal, AVG Customer Care.
My name is Alexander Soelter and I suffer from the exact same issue. Could I please have the email that is supposed to help sent to me as well Hariharkumar?
Hello Charlotte,
Please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Hello Alexander,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
I am having the same issue. I have uninstalled & reinstalled twice. So frustrating. Please help?!?!?!?
Hi Alex ,
I have sent an email regarding this issue,
please follow the email instructions.
Thank you