Hello Walter,
We are sorry to know this.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
I have 2 multi-device AVG subscriptions for up to 10 devices. I am having difficulty in getting my Android device included as one of the 10. AVG Secure VPN. loaded fine and when I clicked on "Already Purchased", I just had to key in the Activation Code. For AVG Internet Security, I downloaded the app and got a message that it was a free app. There was a button that asked "Already purchased". I clicked on that and a window came up asking if I wanted to stay with free or upgrade. I just wanted to activate Internet Security on my tablet. The free app comes with adverts - as I've already paid for my 10 Multi-device subscription, I don't want to pay again and I certainly don't want adverts. I tried to get back to the Activation Code screen but couldn't. Please help by telling me how to activate my multi-device subscription on my Android tablet. FYI I've wasted over an hour trying to activate the subscription om my tablet. Thanks.
Hello Walter,
We are sorry to know this.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.